Customer Care Representative - Home Office (Swiss) Location: Remote

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To strengthen our international team in Portugal, we are now looking for strong communicators to join our Swiss German-speaking Customer Care Team.

Can Do Portugal offers international companies professional support in their daily business operations and stands for diversity, social responsibility and family friendliness.

Your tasks.

As a Call-Center-Agent in full or part-time, you are the business card for many small and medium-sized companies from Germany. You greet customers' callers in a friendly and competent manner, take down callback requests or put calls through, make appointments, take orders and provide information.

Your qualifications.

  • You speak and write Swiss German at a native level.
  • You have a good command of English.
  • You can adapt to different work processes and handle your PC in an experienced manner.
  • You have very good communication skills and a friendly, helpful nature.
  • You are willing to move to Portugal or already live there.

The following technical requirements must be met so that you can work comfortably from home: 

  • A high-speed connection (DSL, VDSL or cable connection).
  • An internet speed of at least 25 Mbit/s or faster for download and 5 Mbit/s for upload.
  • A direct connection between your computer and the network router via LAN cable.
  • A lockable, separate room in which you can work undisturbed.

Your benefits.

  • Registration of employment with Social Security and Tax Offices
  • Indefinite contract of employment from 20 hours/week onwards
  • Maximum of 20 paid holidays/first year of employment + public holidays
  • Low private health insurance rate negotiated by Can Do Portugal
  • Training period integrally paid
  • Monthly performance-related bonus
  • Personal development opportunities
  • Ability to plan through work schedules fixed two weeks in advance

Application Form

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