Customer Care Representative (Swiss) Location: Porto

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To strengthen our international team in Porto, Portugal, we are now looking for strong communicators to join our Swiss German-speaking Customer Care Team.

Can Do Portugal offers international companies professional support in their daily business operations and stands for diversity, social responsibility and family friendliness.

Your tasks.

As a Call-Center-Agent in full or part-time, you are the business card for many small and medium-sized companies from Germany. You greet customers' callers in a friendly and competent manner, take down callback requests or put calls through, make appointments, take orders and provide information.

Your qualifications.

  • You speak and write Swiss German at a native level.
  • You have a good command of English.
  • You can adapt to different work processes and handle your PC in an experienced manner.
  • You have very good communication skills and a friendly, helpful nature.
  • You are willing to move to Portugal or already live there.

Your benefits.

  • Registration of employment with Social Security and Tax Offices
  • Indefinite contract of employment from 25 hours/week onwards
  • Maximum of 20 paid holidays/first year of employment + German public holidays
  • Low private health insurance rates negotiated by Can Do Portugal
  • Inbound flight costs reimbursed after 6 months of employment, up to 300 Euro
  • Welcome bonus: 400 Euro gross on the first three payslips
  • Monthly subscription fee of 10 Euro for Urban Sports membership (gym, surfing, etc.).
  • Free access to Mental Health Coaching (MHC) service from Fürstenberg Institute.
  • Training period integrally paid
  • Monthly performance-related bonus
  • Lunch allowance

Application Form

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