Customer Care Representative - Home Office (German) Location: Remote

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To strengthen our international team in Portugal, we are now looking for strong communicators to join our German-speaking Customer Care Team.

Can Do Portugal offers international companies professional support in their daily business operations and stands for diversity, social responsibility and family friendliness.

Your tasks. Your responsibility.

As a Call-Center-Agent in full or part-time, you are the business card for many small and medium-sized companies from Germany. You greet customers' callers in a friendly and competent manner, take down callback requests or put calls through, make appointments, take orders and provide information.

Your qualifications.

  • You speak and write German at a native level. 
  • You have a good command of English.
  • You can adapt to different work processes and handle your PC in an experienced manner.
  • You have very good communication skills and a friendly, helpful nature.
  • You are willing to move to Portugal or already live there.

The following technical requirements must be met so that you can work comfortably from home: 

  • A high-speed connection (DSL, VDSL or cable connection).
  • An internet speed of at least 25 Mbit/s or faster for download and 5 Mbit/s for upload.
  • A direct connection between your computer and the network router via LAN cable.
  • A lockable, separate room in which you can work undisturbed.

Your benefits.

  • Registration of employment with Social Security and Tax Offices
  • Indefinite contract of employment from 20 hours/week onwards
  • Maximum of 20 paid holidays/first year of employment + German public holidays
  • Low private health insurance rates negotiated by Can Do Portugal
  • Home Office Allowance: Gross allowance of 40 Euros per month for a 40-hour contract.
  • Free access to Mental Health Coaching (MHC) service from Fürstenberg Institute.
  • Training period integrally paid
  • Monthly performance-related bonus

Application Form

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